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ADDRESS
10Q Enterprise Rd, Singapore 629841
+65 6361 0058 hello@trtconcept.com
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Frequently Asked Questions

How can I get in touch with customer service?

Orders are typically packed and processed the following day and will be delivered within 1-3 working days. There might be delay in if wrong information such as address of contact number is provided. In the event that you are not able to receive a parcel, there will be a re-attempt delivery. If the second delivery fails, the parcel will be returned to our warehouse and an additional charge of $3 will be imposed for re-delivery.

How long does it take for my order to reach me?

Orders are typically packed and processed the following day and will be delivered within 1-3 working days. There might be delay in if wrong information such as address of contact number is provided. In the event that you are not able to receive a parcel, there will be a re-attempt delivery. If the second delivery fails, the parcel will be returned to our warehouse and an additional charge of $3 will be imposed for re-delivery.

What is your return policy?

Orders are typically packed and processed the following day and will be delivered within 1-3 working days. There might be delay in if wrong information such as address of contact number is provided. In the event that you are not able to receive a parcel, there will be a re-attempt delivery. If the second delivery fails, the parcel will be returned to our warehouse and an additional charge of $3 will be imposed for re-delivery.

How can I exchange my item?

Orders are typically packed and processed the following day and will be delivered within 1-3 working days. There might be delay in if wrong information such as address of contact number is provided. In the event that you are not able to receive a parcel, there will be a re-attempt delivery. If the second delivery fails, the parcel will be returned to our warehouse and an additional charge of $3 will be imposed for re-delivery.

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